When Amazon announced the Kindle Fire a few months back I was one of the many who read in amazement all that this 7" tablet was capable of. Even though I own an iPad 2 I thought to myself, finally a tablet that can compete with the iPad in terms of functionality and wares, not an iPad killer but a competent alternative in a smaller frame.
There is no denying Amazon has got a great ecosystem going with the Books, Magazines, Music and video and that is something Android apps really lacked. Most tablets like the Samsung Galaxy and Motorola Zoom have a great OS and tech specs but lacked the Video, Book and Music integration. This is what really intrigued me about the Kindle Fire, well, that and the cheap price and small, lightweight form factor. So, like thousands of others, I pre-ordered it. I received it on Monday, November 28th and RETURNED it Wednesday, November 30th. Here's why.
Reason #1 - Weight and Bulkyness
Amazon touts that the tablet is small, lightweight and easy to hold in one hand at 14.6 Oz. and 7.5" x 4.7" x 0.45". I would beg to differ. As soon as I opened the box and grabbed the tablet it felt bulky and heavy, very heavy for something so small. I could not believe how heavy it felt. I weighed it and it actually came in at 14.2 Oz, less than advertized, and yet it felt heavier. I held it in my hands and used it for 20 minutes and my thumb started to hurt from holding it down, I had to switch hands a few times and put it down other times just to give my hand a rest. Easy to hold in one hand? I don't think so.
Reason # 2 - Touch Screen Responsiveness
If there is one thing I love about my iPad is that it just works. It's been said many times over and I'll say it again. The iPad is so easy to use and responsive my 3 y/o kid knows how to use and has no problems with it. One of the reasons is the touch screen, so smooth, so responsive. If you tap something it opens, if you swipe the screen it responds immediately. No such luck with the Kindle Fire. I found myself getting frustrated on numerous occasions trying in vain to open an application having to tap the icon several times. The beautiful looking carousel effect it uses to display recent apps is also flawed. Many a times it would scroll to fast or too slow and sometimes jump over the app I would be trying to select, very annoying.
Reason #3 - No Dedicated Volume Toggles
This reason on the surface sounds benign, I mean most touch screen devices have volume controls on the screen right? Wrong! One of my favorite apps and one Amazon touts is available in their app market is Netflix does NOT have volume controls within the app so what happened when I tried to lower the volume on a movie I was watching? I had to quit the app, lower the volume then comeback to Netflix. This is NOT how it should work. I wondered if this was also an issue with Amazon's video player and wouldn't you know it, their video player does include volume control within the app. Netflix was not designed specifically for the Kindle Fire so it does not. BIG mistake in not including volume toggles.
Reason # 4 - Horrible Email Client
The Kindle Fire runs on a custom Android operating system and usually that is ok if it's done correctly. This also means no Google App Market or official Google Apps (Gmail, Maps, Calendar, etc.) and again that is usually ok, IF done correctly. Well Amazon did not do it correctly. I setup my Gmail account easily enough then grabbed my iPad and sent a test email using a separate Gmail account. I got the email notification right away on my Droid Bionic and a split second later on the iPad. I waited 5 minutes and the email had not shown up on the Fire. 5 minutes after that I manually clicked on get email and nothing. I started wondering if the email had even really gone through so I checked my phone and iPad and indeed it was there. Finally after 15 Minutes I got it on the Kindle Fire. FIFTEEN MINUTES LATER!!! That is ridiculous!
Other Reasons Not Major But Pet Peeves
- No Facebook App - selecting the facebook icon takes you to Facebook mobile. Last year this would have been fine as the Facebook app back then sucked but the latest version is their best.
- No SD Card Expansion - the Kindle Fire comes with 8GB of space with 6GB usable, that might seem like enough on the surface but it is not. I've blown through 2GB of space in apps alone, let alone pictures, music, videos and books. Amazon would like you to believe that you do not need extra space because of the cloud storage but what about when you are not connected to a wifi signal, how are you going to reach your content then?
In the end I could not overlook these faults and decided to return it. I was very disappointed. There are those who will find the copious amounts of books, newspapers, magazines, music, videos and apps good enough for them and have no issues with the weight, touch screen ineffectiveness, etc and love their Kindle Fire but I didn't.